Ask their support and in their forums about any known issues.Īlso update the BIOS and chipset drivers while there as they can also affect the Bluetooth operation. That is an Insignia Adapter which is a proprietary brand of BestBuy.,Ĭheck with BOTH BestBuy Support and FAQ and ask in their community forums.Ĭheck with your System/Motherboard maker and install the latest Bluetooth Drivers. Start - Settings - Update & Security - Troubleshoot - "Bluetooth" and "Hardware and Devices" troubleshooters. Right Click Start button - Device Manage - look under USB and the Network adapters (as needed) - if it is shown click on the device then click on the Drivers tab - Update drivers. If you will work with me I will be here to help until the issue is resolved. Please remember as independents we are not responsible for the development of Windows or the computer hardware and drivers. Hi SignWho, I am Rob, an independent and a 12 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis.
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